FAQ

DUE TO INCREASED DEMAND:

Some helmets and armor products are delayed and will not ship immediately. Please reach out to customer service for a status update.

We'll provide a full refund of any unfilled orders upon request.

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Not sure which size helmet to buy? Click the links to view our sizing guide or our shipping and return policy.

Where are your helmets manufactured?

Our Gen 2 helmets are made in partnership with a European manufacturer in Denmark. We do not use Chinese material in the shell or the finished product.

Are these helmets tested?

Yes. The helmets were submitted to H.P. White Laboratories, an NIJ approved testing facility. The helmets are approved under the requirements of NIJ 0106.01, HPW-TP-0401.01B, and STANAG2920. Copies of the test results are available upon request.

How Long Will Delivery Take?

Armor products can take up to 6 weeks to ship, depending on inventory status. Accessories ship sooner, within 1 week. Once your order has been shipped you will receive an email with the tracking number.

How Do I Track My Order?

Log into your account to view orders and tracking information. (If you have not created an account, simply click "Create Account" on the Log In page). Any difficulty, just send us an email info@ballisticarmorco.com and we will get your tacking info to you right away.

Do you Offer a MIL/LEO Discount?

We love to support our military (veterans included), police, and first responders. Please click here to get your personalized discount code. This offer does not stack with other discounts.

Can you ship APO?

Yes! The USPS treats Army Post Offices just like domestic ones, so we can ship for no extra charge.

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